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Do not delete negative posts; Sort out problems
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By CJ: Alekhya | Views: 6369 | Comments: 0
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Sometimes things goes wrong and negative comments starts popping on the social media page of your company. In such situation you don't understand how to address the problems, and you normally ignore it or delete those posts. But, its not the right approach. You should respond in kind to the negative comment on your social media platform and respond back to it by explaining them or solving the issue related to the negative comment.
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